Terms

By ordering, you confirm you are the parent or legal guardian of each child named in the order, and that the details you give us are yours to share.

Each message is personalized and made with AI tools, then checked before delivery. Santa's message is a keepsake for your family's private use.

We aim to deliver within 24 hours. If your message is late, wrong, or not what you hoped for, reply to your delivery email and we will fix it or refund you in full.

Santa never promises a specific gift. The message says the elves will do their best.